Terms of service

Terms of Service

These Terms of Service govern your use of the Nerona Shop website (neronashop.com) and any purchase you make from us. Nerona Shop is operated by Nerona LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. By visiting our site or placing an order, you agree to these terms.

1. Use of our website

You agree to use this website only for lawful purposes and not to misuse it, interfere with its operation or attempt to access it without authorisation. You must be at least the age of majority in your country of residence to place an order.

2. Products & descriptions

We do our best to describe and display our products accurately, but colours and details may vary slightly depending on your screen. Our products are designed for everyday comfort and are not medical devices; they are not intended to diagnose, treat, cure or prevent any disease. If you have a medical condition, please consult your doctor before use.

3. Prices & payment

All prices are shown in US dollars (USD). Prices and availability may change without notice. We reserve the right to refuse or cancel any order, including orders affected by pricing errors or suspected fraud; if your payment was taken, you will receive a full refund. Payments are processed securely by our payment providers.

4. Discount codes

Discount codes are subject to their stated conditions, may be used once unless stated otherwise, cannot be exchanged for cash and may be withdrawn at any time.

5. Shipping, returns & refunds

Delivery is handled as described in our Shipping Policy. Returns and refunds are handled as described in our Refund Policy.

6. Reviews & content you submit

If you submit a review, photo or comment, you confirm it is your own honest opinion and you give us permission to display it on our website and marketing. We may remove content that is misleading, offensive or unlawful.

7. Intellectual property

All content on this website, including text, images, logos and design, belongs to Nerona Shop or its licensors and may not be copied or reused without our written permission.

8. Limitation of liability

To the fullest extent permitted by law, Nerona Shop is not liable for any indirect, incidental or consequential loss arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits any rights you have under applicable consumer protection law.

9. Privacy

How we collect and use your personal information is described in our Privacy Policy.

10. Changes to these terms

We may update these terms from time to time. The version published on this page at the time of your order applies to that order.

11. Governing law

These terms are governed by the laws of the State of Wyoming, United States, without affecting any mandatory consumer rights you have in your country of residence.